OkeBet 1 Privacy Policy – How We Protect Your Data

OkeBet 1 (operating at okebet1.net, referred to as "OkeBet 1", "we", "us", "our") is the data controller for all personal information collected from players using the Platform. As data controller, OkeBet 1 determines the purposes and means by which your personal data is processed.

OkeBet 1 is committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) as enforced by the National Privacy Commission (NPC) of the Philippines. The standards set out in this Privacy Policy reflect OkeBet 1's obligations as a personal information controller under Philippine law.

OkeBet 1 collects personal data across several categories, depending on how you interact with the Platform. Here is what we collect and when:

OkeBet 1 does not collect sensitive personal information as defined under RA 10173 (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless specifically required by law or regulation.

OkeBet 1 uses your personal data only for defined purposes. We do not process data beyond what is necessary for those purposes. The main reasons we collect and use your data are:

• Account management: Creating, maintaining, and securing your OkeBet 1 account, including authentication and password recovery.
• Identity verification (KYC): Confirming that you are who you say you are, that you are 18 or older, and that your payment methods belong to you — as required by anti-money laundering obligations.
• Processing transactions: Handling deposits to and withdrawals from your OkeBet 1 Wallet via GCash, Maya, bank transfer, or card.
• Game delivery: Enabling you to access and play games on the Platform, including personalising your game lobby based on your activity.
• Customer support: Responding to your questions, resolving disputes, and investigating issues with your account.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and other prohibited conduct.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviour and applying any self-exclusion or deposit limits you have set.
• Legal compliance: Meeting obligations under Philippine law, including reporting requirements to regulatory bodies.
• Marketing (with consent): Sending you promotions, bonus offers, and platform updates — only where you have opted in and have not subsequently opted out.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the Platform's performance, design, and game offering.

Under the Philippine Data Privacy Act of 2012, every processing activity requires a lawful basis. OkeBet 1 relies on the following legal bases depending on the processing activity involved:

• Contractual necessity: Processing required to fulfil the agreement between you and OkeBet 1 — including account creation, transaction processing, and game delivery — is done on the basis of contractual necessity. Without this processing, we cannot provide the service.
• Legal obligation: Processing required to comply with Philippine law — including KYC, anti-money laundering reporting, and responsible gaming obligations — is done on the basis of legal obligation. We have no discretion on these matters.
• Legitimate interests: Processing for fraud prevention, security monitoring, internal analytics, and Platform improvement is done on the basis of OkeBet 1's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications is done on the basis of your explicit consent. You may withdraw consent at any time without affecting any other aspect of your account.

OkeBet 1 does not sell your personal data to any third party, ever. We share data only where necessary and only with parties bound by appropriate data protection obligations. The categories of recipients are:

• Payment processors: GCash (GXI Corp), Maya (Voyager Innovations), GrabPay, Coins.ph, InstaPay/PESONet member banks, and Visa/Mastercard acquiring banks — to process your deposits and withdrawals. These parties receive only the transaction data necessary to complete the payment.
• KYC verification providers: Third-party identity verification services that help OkeBet 1 confirm the authenticity of your identification documents. These services are contractually prohibited from using your data for any purpose other than the verification requested.
• Game providers: Pragmatic Play, PG Soft, Jili Games, Habanero, Spadegaming, and other licensed game providers receive session data necessary to deliver and audit game outcomes. Game providers do not receive your full identity profile.
• Customer support tools: Live chat and ticketing platform providers that process your support communications on OkeBet 1's behalf.
• Regulatory authorities: Philippine regulatory bodies as required by law, including anti-money laundering reporting to the AMLC (Anti-Money Laundering Council) where applicable.
• Legal and security professionals: Lawyers, auditors, or security consultants retained by OkeBet 1, where data sharing is necessary for the specific engagement and governed by confidentiality obligations.

OkeBet 1 uses cookies and similar tracking technologies to operate the Platform and improve your experience. Here is a summary of the cookies used:

• Essential cookies: Required for the Platform to function — these maintain your login session, remember your language preferences, and enable core security features. You cannot opt out of essential cookies while using the Platform.
• Analytics cookies: Used to understand how players navigate the Platform — which pages are visited most, where sessions start and end, and how performance issues are occurring. Data is collected in aggregated, anonymised form. These cookies do not identify you personally.
• Functional cookies: Remember preferences such as your preferred game lobby view or notification settings. These improve your experience but are not essential to Platform operation.
• Marketing cookies: Used only with your explicit consent to track whether you clicked on a promotional communication before visiting the Platform. OkeBet 1 does not use third-party advertising networks and does not allow external marketing cookies from advertisers.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to the Platform. Browser-level cookie management is the primary control mechanism for cookies on OkeBet 1.

OkeBet 1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, taking into account legal and regulatory retention obligations. The general retention periods are:

• Account and identity data: Retained for the lifetime of your account plus 5 years after account closure, to comply with anti-money laundering record-keeping requirements under Philippine law.
• Transaction records: Retained for 5 years from the date of the transaction, in line with AMLC record-keeping requirements.
• KYC documents: Retained for 5 years from the date of verification or account closure, whichever is later.
• Support communications: Retained for 2 years from the date of the last communication in the thread, to allow for follow-up and dispute resolution.
• Technical and session data: Retained for 13 months in identifiable form for security and fraud investigation purposes, then anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus 1 year after withdrawal for audit purposes.

After the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be attributed to you. Anonymised data may be retained indefinitely for analytical purposes.

OkeBet 1 implements technical and organisational security measures proportionate to the risk associated with the data we process. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the OkeBet 1 Platform.
• Encryption at rest for stored personal data, including KYC documents and financial records.
• Multi-factor authentication options for player accounts and mandatory MFA for staff accessing player data systems.
• Role-based access controls ensuring staff can access only the data necessary for their job function.
• Regular penetration testing and security audits of Platform infrastructure.
• Intrusion detection systems and 24/7 security monitoring.
• Secure credential hashing — OkeBet 1 never stores your password in plain text.

Despite these measures, no internet-based platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone. If you suspect unauthorised activity on your account, contact OkeBet 1 support immediately.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by OkeBet 1. You can exercise any of these rights by contacting us at support@okebet1.net with "Data Rights Request" in the subject line.

OkeBet 1 is strictly an 18+ platform. We do not knowingly collect personal information from persons under 18 years of age. Age verification is a mandatory step in the KYC process for all players.

If OkeBet 1 determines — through KYC, support interaction, or any other means — that a registered account belongs to a person under 18, that account will be closed immediately. Any real-money balance in the account will be returned to the payment source, and associated data will be deleted except where retention is required for legal purposes.

If you are a parent or guardian and believe that a minor may have registered on OkeBet 1 using your payment details or device, please contact us immediately at support@okebet1.net.

Some of the third-party providers OkeBet 1 works with — including certain game providers and technical infrastructure providers — may process data outside the Philippines. Where this occurs, OkeBet 1 ensures that appropriate safeguards are in place, including:

• Data processing agreements that include standard contractual clauses requiring the receiving party to maintain data protection standards equivalent to those required under Philippine law.
• Transfers only to jurisdictions with adequate data protection laws recognised under the NPC's framework, or where specific contractual protections are in place.
• Limitation of transferred data to the minimum required for the specific processing purpose.

You can request information about specific cross-border transfers affecting your personal data by contacting our Data Protection Officer.

OkeBet 1 will only send you promotional communications — including emails, SMS, and in-Platform notifications about bonuses, new games, and promotions — where you have explicitly opted in during registration or subsequently through your account settings.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email.
• Replying "STOP" to any marketing SMS.
• Updating your communication preferences in your OkeBet 1 account settings.
• Contacting OkeBet 1 support at support@okebet1.net.

Opting out of marketing does not affect service communications — you will still receive essential account notifications such as deposit confirmations, withdrawal completions, security alerts, and changes to these policies.

OkeBet 1 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable law. When we make material changes — such as new categories of data collection, new third-party sharing, or significant changes to your rights — we will notify you by email and/or by an in-Platform notification before the changes take effect.

For minor clarifications or corrections that do not affect your rights or how your data is used in substance, we may update the Policy without advance individual notice. The "Last Updated" date at the top of this page reflects the most recent revision.

We encourage you to review this Privacy Policy periodically. Continued use of the OkeBet 1 Platform after material changes take effect constitutes acceptance of the updated Policy. If you do not accept material changes, you may close your account as described in the Terms and Conditions, and your real-money balance will be returned in full.

For all privacy-related enquiries, data rights requests, or complaints about how OkeBet 1 has handled your personal data, please contact our Data Protection Officer:

• Email: support@okebet1.net (use subject: "Privacy Enquiry" or "Data Rights Request")
• Live Chat: Available 24/7 from your logged-in OkeBet 1 account — state that your query is a privacy matter

OkeBet 1 will acknowledge your privacy request within 3 business days and provide a full response within 15 business days. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.